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Not every infrastructure or network is built the same.
Partner with Pillr to deliver services that demonstrate your commitment to your customers’ compliance and security requirements—with a customized reporting experience that showcases the value you provide.
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Services on Pillr.
Incident Response
A trusted resource for containment and recovery.
When threats arise, you want to be supported by a team capable of quickly, reliably securing at-risk data and IT systems. The Pillr Incident Response Team (IRT) is available to provide immediate service when a data breach, security incident, or systemic threat occurs.
Any observed or suspected event that may jeopardize the availability, confidentiality, or integrity of information or IT systems puts you at risk. The Pillr IRT can address these threats, including:
• Data breaches
• Email fraud & phishing
• Insider threat
• Network intrusion
• Malware infection
• Vulnerability exploitation
The Pillr IRT maintains a deliberate protocol for case management. It’s a process based in industry best practices, developed to ensure reliable, timely outcomes.
Each response case with Pillr is carefully assessed and documented to support post-event analysis and reporting compliance as IT systems are returned to a secure state.
When an incident is confirmed and escalated to the Pillr IRT:
• A dedicated IRT Coordinator is assigned to oversee response and report progress.
• Containment, eradication, and recovery protocols are set based on incident type and customer needs.
• All artifacts are collected and documented in accordance with evidence management best practices.
• Remediation processes are validated throughout to eliminate threat as the investigation evolves.
• Relevant data is collected and protected to support post-incident gap analysis, reporting, and review.
Full-service incident response can be activated by calling the Pillr 24/7/365 SOC line—the IRT responds to all retainer customer requests within three hours.
Every incident response case with the Pillr IRT is supported by these deliverables:
Pillr Incident Assessment
Capturing the pre-investigation state of the event, including details on the incident type, scope of impact, and remediation recommendations.
Investigation Status Reports
Routine investigation reporting, with the option to schedule a joint review with the Pillr IRT.
Closing Incident Report
A complete summary of the incident, with the option to collaborate with the Pillr IRT in report drafting and presentation.
Penetration Testing
End-to-end tech stack security assessment.
Identify weaknesses in your tech stack and act, supported by 20+ dedicated security assessment staff with expertise in IT management, security operations, and software development and engineering.
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Pillr goes beyond conventional external and internal technology stack assessment, with testing services for mobile and wireless infrastructure, and SCADA and web-based applications.
Infrastructure
externtal + internal
cloud
SCADA
wireless
Applications
code audit
internet of things
mobile
web
People
social engineering +
email
SMS
voice
The Pillr 7-part assessment methodology is based on the Penetration Testing Execution Standard and follows industry best practices for consistent, timely engagements with impactful outcomes.
Pillr takes a full-spectrum approach to security assessment, ensuring individual security components and vectors are documented and tested to identify areas of weakness.
Pentests can be requested through your Pillr sales representative, or by calling the Pillr SOC line. All Pillr customers have access to our 24/7/365 security operations and tech support teams.
Pillr security assessments result in a comprehensive remediation report to address identified issues, including a proposed support plan by the Pillr Services and security operations teams.
Partner with Pillr Services to identify opportunities to improve security posture in a way that’s accessible and scalable—with results you can trust.
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